Pureheartspirit respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our website or services. We operate strictly within the field of industrial sound engineering and vibration mitigation — no psychological counseling, religious groups, or wellness retreats.

1. Data We Collect

We may collect the following categories of personal data:

• Contact form data: name, email address, phone number, and message content when you submit an inquiry.
• Technical data: IP address, browser type and version, device type, operating system, and referring URL.
• Usage data: pages visited, time spent on pages, click patterns, and interaction events collected via analytics tools.
• Cookies and tracking: session cookies, persistent cookies, and analytics cookies to improve site performance and understand usage.

2. How We Use Your Data

Your data is used solely for the following purposes:

• Responding to your inquiries and service requests submitted via our contact form.
• Providing and improving our acoustic mapping, pipe tuning, and soundproofing engineering services.
• Analyzing website usage to enhance user experience and optimize content.
• Complying with legal obligations and enforcing our terms of service.

3. Data Storage and Retention

We store your personal data on secure servers hosted by third-party providers. Data is retained only as long as necessary to fulfill the purposes outlined above, or as required by law. Contact form submissions are kept for a maximum of 24 months after the last communication.

4. Third-Party Processors

We may share your data with trusted third-party service providers who assist us in operating our website and delivering services. These include:

• Web hosting providers
• Analytics services (e.g., Google Analytics)
• Email and form processing platforms
• CRM systems for managing client communications

All third parties are contractually obligated to protect your data and use it only for the purposes we specify.

5. Your Rights

Depending on your jurisdiction (including GDPR and CCPA where applicable), you have the following rights:

• Access: request a copy of the personal data we hold about you.
• Rectification: correct any inaccurate or incomplete data.
• Deletion: request deletion of your personal data, subject to legal retention requirements.
• Portability: receive your data in a structured, machine-readable format.
• Opt-out: withdraw consent for data processing or opt out of analytics tracking.
• Complaint: lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking

Our website uses cookies to enhance functionality and analyze traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site. We do not use cookies for advertising or profiling purposes.

7. Anti-Misrepresentation Statement

Pureheartspirit does not make misleading claims, create false urgency, or use fake endorsements. We do not represent any government agency, certification body, or third-party brand. All service descriptions are accurate and based on verifiable engineering practices. No guarantees of specific results are made without prior written agreement.

8. Contact Information

For privacy-related inquiries, data requests, or complaints, please contact us:

Pureheartspirit
14322 Petrus Alley
Phone: 017 895 5185
Email: info@pureheartspirit.com